Monosus Thailand

Privacy Policy

We value the privacy of our website users and are committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) of Thailand. This privacy policy explains the personal data we collect, how we use that data, and how we protect your information.

  1. Information We Collect When you visit our website and submit information through a contact form, we collect the following personal data:

    • Name: Used for identifying the contact person and replying.
    • Email: Used for communication and responses.
    • Message: The text you provide to us with questions or feedback.
    • Company or Organization Name: Used to identify if you represent an organization. This information will only be used for communication and responding and will not be stored in our database.

  2. Use of Information The personal data we collect will be used for the following purposes:

    • Communication: To respond to any questions or inquiries you submit via the contact form.
    • Providing Services: To provide the information or services you request. Your information will not be used for marketing or sending unrelated messages.

    By submitting information through the contact form, you consent to the collection, use, and disclosure of your personal data as outlined in this privacy policy.

  3. Sharing Information We will not share your personal information with any external parties or organizations without your consent, except when required by law or by the order of authorized authorities. If we use third-party services, such as Google Analytics for website usage analysis, the data collected will be non-identifiable.

  4. Data Retention The data we collect will be retained for as long as necessary for communication and service purposes. Your personal data will be deleted or removed from our system when no longer required. We will handle this data in accordance with the Personal Data Protection Act (PDPA).

  5. Data Security We take the security of your personal data seriously and implement appropriate measures to protect it from unauthorized access, use, or disclosure. These measures include:

    • Data Encryption via HTTPS: To protect information exchanged between the user and the website.
    • Regular System Audits: To prevent unauthorized access and address system vulnerabilities.
    • Access Control: Personal data is accessible only to authorized individuals within the organization with responsibilities related to service provision.
    • Employee Training: All employees are trained in data security practices to ensure no internal data breaches.

    While we take all necessary precautions, we cannot guarantee 100% security. We advise users to exercise caution when using the website.

  6. User Rights You have the right to:

    • Request the deletion of your personal data when it is no longer necessary.
    • Request to limit the use of your personal data in cases where it is inaccurate or no longer needed for service provision.

    Your personal data will not be stored in our database but will be sent to our email for communication and response purposes only. This data will be temporarily stored in email and deleted when no longer needed for communication or service requests. To exercise these rights or request data deletion, please contact us via the provided contact channels (e.g., email) and we will comply with your request.

  7. Cookies Our website uses Google Analytics to collect information about website usage, including:

    • Information about website visits
    • Information about clicks and interactions with the website
    • Non-identifiable geographic data

    Google Analytics uses cookies to track website usage. If you do not wish to have your usage data collected, you can disable cookies in your browser settings. The use of cookies helps us improve your website experience and make our site more useful for users.

  8. Updating the Privacy Policy This privacy policy may be updated or changed as necessary to comply with legal changes or operational adjustments. We will notify you of any changes through our website.

    This policy was last revised and is effective as of March 11, 2025.

  9. Contact Us You can contact the company at the following address:

    Monosus (Thailand) Co., Ltd.
    Address: No.304, 23 Floor, Vanit Place Aree Building (Building A), Room 2357, Phahonyothin Road, Samsen Nai, Phaya-Thai District, Bangkok 10400 Thailand

    To ensure effective compliance with our privacy policy, we have appointed a Data Protection Officer to oversee and be responsible for the protection of personal data as required by the Personal Data Protection Act (PDPA).

    The Data Protection Officer's duties include ensuring compliance with the privacy policy and advising on the use of personal data. If you have any questions regarding the protection of your personal data or compliance with our privacy policy, please contact the Data Protection Officer via the provided contact channels.

    Email: contact_thai@monosus.co.jp
    Phone: +66 (0)2 055 3881